Do you need to escalate a service issue with Vertical Communications?
We're here for you. Follow the steps to get in touch with the best person for your issue.
Contact Vertical Communications Services
Do you need generic repair services, moves, adds, or changes?
E-mail Customer Service at email@example.com
Do you have an outage with your system/service or need immediate help?
Contact the Customer Care Center at 877-837-8422, option 3 for customer service
If Customer Service is not able to help in a satisfactory or timely fashion, then it may be time to escalate the issue. Proceed to step two.
Escalate Your Service Issue
For unusual service issues, use the below contact information. Make certain to start by contacting Ray McCloud, the VP of Operations, followed by the remaining points-of-contact.
CONTACT Ray McCloud
VP of Operations
Direct - (602) 638-5611
Mobile - (602) 576-1657
Direct - (480) 374-8800
Mobile - (480) 650-4028
Direct - (770) 864-8701
Mobile - (678) 429-9802
Do you need help with something else? Let us know now. Fill out this form and someone will be in touch on the next business day.