The unified communications (UC) market is rapidly changing. Frost & Sullivan points out that technology advancements are enabling ever-more powerful communications capabilities at lower and lower costs. As a result, UC solutions are no longer confined to the purview of large, sophisticated and resource-rich enterprise accounts. UC can now effectively meet the demands of price-sensitive small and mid-sized businesses (SMBs) as well — and SMBs are adopting UC in notable volume.
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