Meet the Author, Steve Leaden! 

Steve is here to provide you monthly guidance on communications. Learn more about Steve by reading his bio below. 

Steve Leaden is founder and President of Leaden Associates, Inc., an independent Communications and IT consulting firm providing specialized support to enterprises in Unified Communications, Contact Centers, converged networks, and Cloud-based architectures. Enterprises in the health care, education, manufacturing, financial services, publishing and government market segments have come to rely on Mr. Leaden and team for best-in-class designs and implementations and the expertise to minimize risk associated with medium-to-large scale enterprise implementations. Steve is also a Vice President of the Society of Communications Technology Consultants, an association which requires ethics, independence and objectivity as a prerequisite for membership.