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title: City Hall - Utilities
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[City Hall](https://info.vertical.com/divein) > Utilities

## Utilities

We've built this experience so you can see how AI can elevate your constituent engagement, increase satisfaction, and solve problems faster with fewer interactions.

Via chat or phone, use our personas listed below to take the system for a test drive or [head back to City Hall](https://info.vertical.com/divein) and select a new department.

#### Use the chat or call (240) 635-3773.

##### Persona 1: Quinn Rivers, Security Guard

Use Quinn's info to verify a large item pickup on Thursday.

 Quinn's info:

- 987 Garfield Street, Washington, DC 20001
- (202) 555-9999
- qrivers09@gmail.com

##### Persona 2: Oliver Patterson, Preschool Teacher

Use Oliver to schedule a new large item pickup or view your water bill. 

 Oliver's info:

- 890 Hayes Road, Washington, DC 20001
- (202) 555-8888
- opatterson08@gmail.com

##### Persona 3: Sam Thompson, Local Business Owner

Use Sam to look up the trash pick up schedule.

 Zip codes to try:

- 20001
- 20002

##### Persona 4: Mary Newnan, Civil Engineer

Use Mary to view your water bill. 

 Mary's info:

- 789 Grant Drive, Washington, DC 20002
- (202) 555-7777
- mnewnan07@gmail.com

![1688582094285](https://info.vertical.com/hs-fs/hubfs/Imported%20sitepage%20images/1688582094285.jpg?width=1920&height=1080&name=1688582094285.jpg "1688582094285")

## Make your utilities easier to engage with.

Enter your contact information below and one of our constituent engagement (CX) specialists will get back with your ASAP.

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