Vertical Communications Has an Industry-Leading NPS Score!
Our technical team is the leader of the pack. Vertical's lifetime Net Promoter Score (NPS) of 83 is the envy of the industry. Compare that to the telecom industry average of 31. In fact, anything over 70 is considered world-class and extremely rare... Over 80 is virtually unheard of!
Vertical Net Promoter Score:
Net Promoter Scores are calculated by surveying how likely customers are to recommend our services to colleagues. Year in and year out we see incredible scores from our customers. Our 2022 score was nearly 87!
Vertical works hard to always deliver world-class service and we're proud to see that our customers agree. That's the Vertical Difference.
See the Vertical Difference for yourself. Our expert staff brings 972 years of experience to bear. We will help you sort through all the best technology options so you can be supremely confident in your ability to provide the right hybrid work environment for your employees.
