Vertical Presents...

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Trends in Government Unified Communications

Watch and learn what cities, counties, and agencies are looking for across the US when it comes to their voice, video, chat, and contact center needs. We have compiled and analyzed data from more than 50 government RFPs and put them together in one easy video to help you understand what government agencies, like yours, need.

Migrate Your CX to the Cloud Webinar Series

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Session #1: The Advantages of Migrating Your CX to the Cloud

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Session #2: How Great CX Grows Your Bottom Line

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Session #3: How Can AI Supercharge Your Digital Transformation?

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Session #4: Your CX Agents Aren't Who You Think

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Session #5: Why Digital Transformation is Essential to Your CX

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Session #6: Learn from an Expert: Better Insights & Analysis

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Session #7: Seamless Communication Between Agents & Experts

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Session #8: Companies That Pursue CX Transformation See Results

CX Educational Webinar Series

How to Use Social Media to Supercharge Your CX

The Secret to a Winning Customer Retention Strategy

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Customers Are Looking for Instant Interactions

Reporting & Analytics for Your Whole Organization

How to Streamline CX Costs and Increase Revenue

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Get the Most Out of Your Customer Experience

On Demand Vertical Presents Webinars

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10 Essential Tips for a Successful Migration to Cloud Communications

Demystify Cloud Communications

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Revolutionize Customer Service and Productivity with UCaaS + CCaaS Communications

Guaranteeing a Smooth Transition To Cloud Communications

The Top 5 Steps for a Successful Phone System Implementation

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Team Collaboration and You

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Top 10 Contact Center Deployment Mistakes

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Private Cloud - Is It the Right Option for Your Business?

Discovering the Value of Cloud PBX for Your Customers

Security as a Service: The Crucial Hidden Factor in your CCaaS and UCaaS Selection Process

Ensuring Business Grade Voice Communications

Using Remote Workers To Keep Your Business Running During a Crisis

Using Remote Workers to Keep Your Business Running During a Crisis

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What’s Next? The Upcoming Steps in Technology Planning in the Age of Coronavirus

Navigating Business as a Remote Employee

Navigating Business as a Remote Employee

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Webinars Demystified: 7 Secrets to Hosting a World Class Webinar

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Reducing Business Communications Expenses in Tough Economic Times

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Guaranteeing a Successful Phone System Implementation

Protecting Your Communications from Internet Outages-1

Protecting Your Communications From Internet Outages

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Integrating Voice with Microsoft Teams

How to enable a best-in-class remote or mixed venue contact center - vp

How to Enable a Best-In-Class Remote or Mixed Venue Contact Center

Dissecting the Impact of Voice Quality on Customer Satisfaction and Retention

Dissecting the Impact of Voice Quality on Customer Satisfaction and Retention

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Comparing and Contrasting Cloud Vendors

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After Installation: How to Guarantee Company-Wide Adoption of Your UCaaS Solution

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Leveraging Your Communications Investment with Managed Services

On Demand Vertical "CCP" Presents Webinars

To view webinars in the Vertical "CCP" Presents library, you need to log into the Consultant Collaboration Program (CCP) Knowledge Base. If you are not a CCP Premium Consultant, you can sign up here.

Remote Teleworking: Pulling It All Together

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Today's Modern Contact Center

Integrating UCaaS + CCaaS to Improve Customer Experience

Integrating UCaaS + CCaaS to Improve Customer Experience

Leveraging Cloud in all the Right Places

Leveraging Cloud Communications in all the Right Spaces

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The Latest and Greatest on Mitel

8x8 contact center deep dive

8x8 Contact Center Deep Dive

Understanding Voice Solutions for Microsoft Teams

Understanding Voice Solutions for Microsoft Teams

Dissecting Mitels New MiCloud Connect Partner Managed Solution-1

Dissecting the MiCloud Connect Partner Managed Solution

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Is Your E-911 Configuration Compliant?