Friday, January 22, 2021 9 AM Pacific /12 PM Eastern
Dissecting the Impact of Voice Quality on Customer Satisfaction and Retention
How communications glitches can ruin the customer experience.
Thursday, January 28, 2021 8 AM Pacific /11 AM Eastern
Enhancing the Retail Customer Experience Using Voice and Other Parts of the Omnichannel
An "Ask Me Anything" Webinar.
TBD
On Demand Vertical Presents Webinars
Guaranteeing a Smooth Transition To Cloud Communications
The Top 5 Steps for a Successful Phone System Implementation
Team Collaboration
and You
Top 10 Contact Center Deployment Mistakes
Private Cloud - Is It The Right Option For Your Business?
Discovering the Value of Cloud PBX For Your Customers
Security as a Service: The Crucial Hidden Factor in your CCaaS and UCaaS Selection Process
Ensuring Business
Grade Voice
Communications
Using Remote Workers To Keep Your Business Running During a Crisis
What’s Next? The Upcoming Steps in Technology Planning in the Age of Coronavirus
Navigating Business
as a Remote
Employee
Webinars Demystified:
7 Secrets to Hosting a World Class Webinar
Reducing Business
Communications Expenses in Tough Economic Times
Guaranteeing a
Successful Phone System
Implementation
Protecting Your
Communications From
Internet Outages
Integrating Voice
With Microsoft
Teams
On Demand Vertical "CCP" Presents Webinars
To view webinars in the Vertical "CCP" Presents library, you need to log into the Consultant Collaboration Program (CCP) Knowledge Base. If you are not a CCP Premium Consultant, you can sign up here.
Remote Teleworking:
Pulling It All Together
Today's Modern
Contact Center
Integrating UCaaS + CCaaS to Improve Customer Experience
Leveraging Cloud Communications in all the Right Spaces
The Latest
and Greatest
on Mitel
8x8
Contact Center
Deep Dive
On Demand Vertical's Learn Something
Vertical powers our "Learn Something" series through leads from you. Let us know if you or a decision maker at your company needs help with your communications system. When you share their contact information, you will enter the current Learn Something raffle!
