Enhancing the Retail Customer Experience Using Voice and Other Parts of the Omnichannel

An "Ask Me Anything" Webinar.

Voice is still the number one way your customers interact with your individual stores. But do you know how to optimize voice to
guarantee your customers have a good experience? Are you routinely mining the metrics to better understand your customer base and their needs? Are you considering moving to the cloud but have some questions about implementing cloud in your retail store? Are you unsure of how you can improve your customers' experience when they contact your business?

Join Vertical's retail communications expert, Tym Larson, in this special "Ask Me Anything" webinar. Tym brings over 20 years
experience consulting and designing retail voice channels to be more successful for Fortune 500 retailers. Submit your questions in advance, or ask them live on the webinar.

Thursday, February 11, 2021
8:00 A.M. Pacific / 11:00 A.M. Eastern

Sign up today!

remote-vp

Vertical Presents

Vertical's webinars are informational in nature, helping you learn more about the many facets of communications. Attend these webinars to learn about communications, and how to use them to increase your company’s success.

LEARN MORE

 

reading-vp

Vertical Blog

Vertical's blog articles  are written by Vertical’s team of experts. Vertical blogs are ideal resources to stay up-to-speed on current industry topics and solutions for your business challenges.

LEARN MORE

device-vp

Vertical Broadcast

The Vertical Broadcast takes the stress out of technology management by providing manageable, interesting, and educational content straight to your inbox to help you get the most out of your communications.

LEARN MORE